| Name | Contact Information |
|---|---|
| ACUP/APUC – eBOUND | Elizabeth Kraler elizabeth_kraler@eboundcanada.org |
| Adam Matthew Digital | Aerin Bowers aerinb@amdigital.co.uk |
| Alexander Street Press | Tina Brown Tina.Brown@proquest.com Fiona Mitchell fiona.mitchell@proquest.com |
| American Chemical Society | Bruce Cary b_cary@acs.org In the case of an IP address being blocked due to excessive downloads: ipblock@acs.org or acs_pubs_assist@acs.org or +1(614)447-3674 |
| American Mathematical Society | Vanessa Deus vmd@ams.org |
| ARTstor | Greg Bodkin Gregory.Bodkin@ithaka.org |
| Cambia | |
| Cambridge University Press | Ryan Hume ryan.hume@cambridge.org Stephanie Kaelin stephanie.kaelin@cambridge.org |
| Canadian Science Publishing | OA-related inquiries: Michael Donaldson Michael.Donaldson@cdnsciencepub.com Content and entitlement inquiries: Alyssa Smeltzer Alyssa.Smeltzer@cdnsciencepub.com |
| Canadiana.org | As part of the CRKN and Canadiana.org merger, the Canadiana licenses are being managed by CRKN, supported by the Heritage Content Access and Preservation Fund. Grâce à la fusion du RCDR et Canadiana.org, les licences de Canadiana sont gérées par le RCDR, soutenu par le fond de Préservation et d’accès au contenu patrimonial. |
| Center for Research Libraries | Collection-building inquiries: Kevin Merriman (kmerriman@crl.edu), Director of Global Collections All other inquiries: Jennifer L. Jenkins (jjenkins@crl.edu), Head of Membership Engagement and Communications Usage statistics for CRL’s physical and digital collections: Marie Waltz (mwaltz@crl.edu), Head of Access Initiatives and Collections Care Usage statistics for resources licensed through CRL’s Licensing Programs:
|
| Clarivate | Stephen DiGiulio stephen.digiulio@clarivate.com |
| Covidence | The main point of contact for any queries from existing agreement participants related to subscriptions, training modules, the Admin Dashboard, and general account support, members can reach out directly to Shinjini Nag (shinjini@covidence.org) For product-specific questions or technical issues, members can reach out directly to support@covidence.org For CRKN members interested in purchasing an institutional Covidence subscription, members can reach out to Sarah Steffler (ssteffler@covidence.org) |
| De Gruyter | Dave Celano David.Celano@degruyter.com De Gruyter Brill: Sales Manager, Canada: Brendan O'Dacre brendan.odacre@degruyter.com (De Gruyter and Brill imprints) University Press Library and Paradigm: Sales Manager, Canada: Ryan Rivando ryan.rivando@degruyter.com ACUP title inquiries: Manager Library Services: Ana-Maria.Ion@degruyter.com For issues regarding content or access contact: service@degruyter.com |
| DMTI Spatial | University of Toronto Map & Data Library mdl@library.utoronto.ca |
| Economist Intelligence Unit | Kevin Carlson kevincarlson@economist.com |
| Elsevier | Kevin Hames k.hames@elsevier.com |
| Érudit | Access issues or technical problems: Emilie Chouinard-Lockett emilie.chouinard@erudit.org |
| Gale Cengage Learning | Vanessa Lewis vanessa.lewis@cengage.com |
| Gibson Library Connections | |
| Institute of Physics | Ben Reisman ben.reisman@ioppublishing.org |
| InteLex Corporation | Dan Haig haig@nlx.com |
| Inter-university Consortium for Political and Social Research (ICPSR) | Membership & Communications Director: Linda Detterman lindamd@umich.edu Associate Director of Membership: Sandy Zalmout szalmout@umich.edu |
| JISC | Inquiries and technical issues concerning JUSP: Allison Loveridge aloveridge@crkn.ca |
| JSTOR | Greg Bodkin Gregory.Bodkin@ithaka.org |
| MIT Press | |
| Oxford University Press | Please use the phrase Priority Consortia in the subject line of the email for identification. (e.g. “Priority Consortia – Access issue with [title]”.) For queries regarding Oxford Online Products – online@oup.com What other information should you include? Query case ID if it is an ongoing query OUP Consortia Account Manager: Emily Scott Emily.Scott@oup.com |
| PLOS | Regional Sales Director (EMEA & APAC): Marco Castellan mcastellan@plos.org Sales Director for the Americas: Amy Harris Ryan aeryan@plos.org |
| ProQuest | Tina Brown Tina.Brown@proquest.com Fiona Mitchell fiona.mitchell@proquest.com |
| RePrints Desk Inc. | Tony Landolt tlandolt@reprintsdesk.com |
| Royal Society of Chemistry | Christopher Messina messinac@rsc.org |
| SAGE Publications | Technical/access support: Cedric Johnson Cedric.Johnson@sagepub.com Journal inquiries and Sales: Chloe Capani Chloe.Capani@sagepub.com |
| Scholars Portal | |
| Springer | Christopher Braca christopher.braca@springer.com |
| Taylor & Francis | Branka Mrljes branka.mrljes@taylorandfrancis.com |
| University of Toronto Press | Lori Will lwill@utorontopress.com |
| Wiley-Blackwell | Technical Support/Soutien technique: EAL@wiley.com For matters pertaining to the transformative agreement, like APC waiver issues, contact: Lauren Conley (Customer Success Manager) |